Boston overnights + nationwide 24/7 newborn care

Expert-guided newborn care when parents need certainty fast.

Tender Nest helps families move from exhaustion and second-guessing to a clear care plan, experienced newborn support, and calmer nights at home.

2010 Private childcare foundation
CACHE Certified NCS training path
24/7 Continuity care available nationwide
Fast Consult-first intake by text

Why this is different

Parents are not just hiring help. They are trusting someone with their newborn.

Marketplaces, Facebook groups, and informal referrals can leave parents comparing names without knowing what questions to ask. Tender Nest starts with the care problem first: sleep, feeding rhythm, recovery needs, household expectations, and the level of coverage the family actually needs.

The goal is not generic availability. The goal is a specialist-led care plan that gives parents confidence before the first night begins.

Instead of

Searching blind

Parents do not have to guess whether a caregiver understands newborn-specific overnight needs.

Tender Nest

Clarifies the care plan

Consults focus on timing, coverage, feeding, sleep goals, recovery needs, and home expectations.

Instead of

Generic childcare

Newborn care requires safe sleep awareness, feeding handoffs, soothing skill, logs, and judgment.

Tender Nest

Centers specialist support

Care is grounded in newborn training, parent communication, and practical overnight systems.

Shannon providing overnight newborn care at a changing table
01

Care plan before coverage

Start with what the family needs, then shape the schedule and overnight responsibilities.

02

Clear handoffs

Parents know what happened overnight, what worked, and what needs attention the next day.

03

Healthy sleep habits

Gentle structure that supports settling without relying on a cry-it-out approach.

Expert-guided process

From first question to first night, parents know what happens next.

A strong newborn care experience is not just who arrives at the door. It is the intake, planning, expectations, communication, and follow-through around the care.

Shannon preparing newborn care notes for a family consult
Step 1

Consult

Share due date or baby age, location, schedule goals, feeding details, and what feels hardest right now.

Step 2

Care scope

Clarify whether overnights, several nights per week, short-term recovery help, or 24/7 care is the right fit.

Step 3

Start plan

Agree on schedule, responsibilities, household preferences, communication rhythm, and emergency expectations.

Step 4

Ongoing support

Use logs, handoffs, and parent feedback to keep care aligned as the baby changes week by week.

Trust standards

What parents should be able to ask before hiring newborn care.

Training and credentials

CACHE Certified NCS path, Newborn Care Solutions training, CPR/AED/First Aid, CAPPA postpartum doula training, lactation educator training, and early childhood education.

Reference-ready professionalism

Parents should ask for relevant experience, reference context, schedule fit, safety expectations, and examples of overnight communication.

Specialized care questions

Before hiring, clarify feeding support, sleep approach, logs, twins or premature infant needs if applicable, travel expectations, and when parents will be woken.

Transparent expectations

Rates, start date, schedule, duties, backup options, house rules, and scope boundaries should be clear before care begins.

Service depth

Newborn care support explained before parents have to decide.

Overnight Newborn Care

Best for: parents who need sleep, recovery support, feeding handoffs, or help stabilizing nights.

What happens: soothing, changes, bottle or parent feed handoffs, safe sleep routines, logs, and morning updates.

Common schedules: several nights per week, short recovery windows, or intensive early-week coverage.

24/7 Newborn Care

Best for: families who need continuity, travel support, staffed household support, or round-the-clock recovery coverage.

What happens: coordinated care across day and night, clear routines, feeding and sleep rhythm support, and household communication.

Common schedules: short-term intensive care, rotational coverage, or defined travel placements.

Sleep Foundations

Best for: parents who want gentle settling skills and consistency without harsh methods.

What happens: age-appropriate routines, observation, parent education, and practical adjustments as the baby develops.

Common misconception: healthy sleep habits do not have to mean leaving a newborn unsupported.

Parent resource library

Questions parents are already asking before they hire.

Night nanny vs. newborn care specialist

What changes when the role is newborn-specific, and which option is right for the family. Compare services.

How many nights per week?

A planning guide for recovery, feeding, sleep goals, budget, and parent capacity. Ask about coverage.

After C-section support

How overnight newborn care can protect rest, mobility, feeding rhythm, and recovery.

Questions before hiring

Training, safety, references, communication, sleep philosophy, rates, and boundaries to clarify. Review trust standards.

Newborn care cost guide

How rates, schedule, overnight hours, and 24/7 coverage affect total investment.

Premature or higher-touch needs

What to discuss when a baby needs more careful monitoring, handoffs, or specialist coordination.

Shannon supporting a newborn during gentle floor play

Parent outcomes

Testimonials that point to results, not just warmth.

"Shannon was an incredible Newborn Care Specialist for our family. From the beginning, she was caring, reliable, and thoughtful in the way she cared for our newborn. She gave us tremendous peace of mind during those exhausting early months."
Marc M.
"She struck exactly the right balance between comfort, consistency, and structure."
Katie G.
"She saved us countless hours of lost sleep, stress, and second-guessing. Thanks in large part to her help, our baby was sleeping through the night by around three months."
Kathleen M.
"Shannon taught our daughter (and us!) sleep skills that lasted far beyond our time together."
Emily D.

Hiring FAQ

Common questions before bringing someone into your home.

When should I hire?

Many families start before the due date. Families already home can still request support when exhaustion, feeding, or night rhythm becomes difficult.

Will I be woken overnight?

That is agreed in advance. Some families want feeding handoffs; others want to be woken only for specific reasons.

Is this sleep training?

No. Newborn care focuses on safe, developmentally appropriate routines, soothing, observation, and gentle consistency.

What should I prepare?

Share feeding preferences, sleep setup, household expectations, emergency contacts, parking/access details, and what would make the night successful.

Fast consult request

Send the intake directly to Shannon by text.

Complete the form and your phone will open a text message with the full intake filled in. Include the baby's timing, location, schedule goals, and what support would reduce the most stress.

If your browser blocks the text app, call or text Shannon at 781-758-9380.